Shipping Times:
- Processing Time: Orders will be processed within 3-5 business days after payment is received and verified.
- Shipping Time: Our orders are custom-made and will take 15-25 business days for delivery.
Shipping Carrier:
We ship all orders via USPS to ensure timely and reliable delivery.
Shipping Costs:
Free shipping to most destinations.
Tracking Your Order:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment through the USPS website.
Shipping Delays:
While we strive to deliver your order within the estimated time frame, shipping times may be affected by factors beyond our control, such as customs delays, weather conditions, or carrier issues. We appreciate your patience and understanding in such cases.
Address Disclaimer:
Once a package has been shipped and a tracking number has been provided,the shipping address cannot be changed.
Returns:
U.S CUSTOMERS ONLY.
NO RETURNS,EXCHANGES OR REFUNDS WILL BE ACCEPTED OR ISSUED AFTER 30 DAYS.
PLEASE NOTE WE ONLY CAN ACCEPT RETURNS OR ISSUE REFUNDS FROM U.S CUSTOMERS ONLY.
PLEASE NOTE:Shoes with security tags cannot be refunded,exchanged or returned if security tags are removed,damaged or tampered with or signs of shoes been worn,altered or damaged.
PLEASE NOTE:All RETURNS MUST INCLUDE ALL BOX CONTENTS,ACCESSORIES TO BE ELIGIBLE FOR A FULL REFUND.
ANY RETURNS THAT DO NOT INCLUDE ALL BOX CONTENTS/ACCESSORIES ARE SUBJECT TO A 30% RESTOCKING CHARGE.All RETURNS MUST BE PAID BY THE CUSTOMER.
FREE SHOES:Any returns of purchased pair of shoes must include the free pair of shoes that was included in the order.
Contact Us:
If you have any questions about your order or our shipping policy, please feel free to email us at [email protected] We’re here to help!
